Frequently Asked Questions

Q1: What is Remdii cream?

Remdii is a non-medicated, non-steroidal smart moisturizer that helps to MOISTURISE and REPAIR skin using natural sources of vitamins.

Q2: What are the bioactive ingredients/ vitamins in Remdii that help to repair the skin?

The main bioactive ingredients in Remdii is Vitamin E, Pro-vitamin A and vitamin C.

Q3: What are the differences between Remdii’s vitamins with other products in the market?

Remdii is   research driven patented technology and  FIRST in the market to deliver:

I) Full spectrum vitamin E

(Alpha, Beta, Gamma, Delta TOCOPHEROL & Alpha, Beta, Gamma, Delta TOCOTRIENOL).

II) 60x more potent vitamin E, specifically Tocotrienol.

Remdii also has Vitamin C that provides FOUR Times SYNERGISTIC effect on antioxidant activity of Vit E.

Q4: What is the technology involved in Remdii that makes it a stand out and not a me-too sensitive skin moisturizer?

1. The technology of delivering just the right quantity of actives to exert its biological activity at the cellular level.

2. Enhanced penetration system that allows the bioactive ingredients to reduce inflammation and inducerepair of the skin at the dermis layer (where the inflammation occurs)

3.The technology that stabilizes the heat and light sensitive Vitamin E.Q5: What is the full range of Remdii products?

Q5: What is the full range of Remdii products?

  • Remdii Calming Body Wash (250ml),
  • Remdii Gentle Hair Shampoo (250ml),
  • Remdii Lip Care (30g),
  • Remdii Sun block(15g),
  • Remdii Resurging Face Serum (30ml).
  • Remdii anti-itch Creams (Coming Soon).

Q6: What is the difference between Remdii Sensitive and Remdii Ultra Sensitive?

Remdii Sensitive and Remdii Ultra Sensitive are both MOISTURISING and REPAIRING creams having similar bioactive ingredients. However, Remdii Ultra Sensitive is a more premium formulation with additional  skin mimic ceramides, argan oil and shea butter as the base.

Q7: Can I use Remdii together with other medications e.g antibiotic, steroid, antifungal creams?

Yes. It is advisable to treat any infection issues first before using Remdii to repair the skin. First apply the antifungal cream/ antibiotic/steroidcreams, followed by Remdii after 10 minutes.

Q1: Who can use Remdii products?

Remdii is a smart moisturizer safe for all ages ranging from toddlers to elderly. It is a non-medicated smart moisturizer.

Q2: G6PD kids can apply Remdii?

Yes. Remdii is safe for G6PD kids.

Q3: Who can I refer to if I have Remdii related questions?

Feel free to join our Facebook-based Malaysia Eczema Support Community (MESC) and Website ( for more information about eczema management and product knowledge. We have scientists and dermatologists on board to answer your questions.

Q1: How Remdii works for sensitive skin? due to scratching?

As per our Remdii tagline ‘Reviving your natural shield’ ,Remdii is carefully bioengineered to revive your own natural skin shield without harmful chemicals.

Remdii’s approach is ‘Repair’ and ‘Maintain’ compared to long term symptomatic moisturizing management.

Moisturizing a disrupted skin is important, however, it is a symptomatic approach when the skin needs more than just moisturizing.

Inflammation in dermis layer is one of the factors causing  sensitive skin to be inflamed..    Remdii has moisturizing properties together with targeted delivery system to deliver vitamins to your dermis skin layer and repair your skin from within. A breakthrough in research that will eliminate  your sufferings.

Q2: How often to apply Remdii?

It is advisable to apply as frequent as every 2 hours when very inflamed to or at least twice daily after shower. This is because disrupted skin gets dry faster than normal skin and initial stages of moisturizing is very crucial. Once the skin is hydrated the application frequency can be reduced accordingly.

Q3: How to use Remdii when my baby’s skin is weeping/ bleeding due to scratching?

It is important to remember that when the skin is dry, make it wet (by moisturizing) and when the skin is wet, make it dry by dabbing it gently using normal saline solution (0.9% NaCl). Once the skin is dry and crusty, proceed to moisturize frequently with Remdii creams.

Q4: How to choose between Remdii Sensitive and Remdii Ultra Sensitive?

Generally, Remdii Sensitive can be used for all ages.

However, for baby (gentle skin) and elderly (drier skin), Remdii Ultra Sensitive with barrier repair properties can be used.

Q5 : Can I use Remdii after my skin is getter better?

Yes. Definitely. It is safe to use Remdii after the skin is better as maintenance plays a very important role in eczema management as well to prevent the Atopic March phenomenon on eczema.

Q6: I am not having sensitive skin, but having dry skin in air conditioned room. Can I use Remdii?

Yes. Definitely. Remdii is your choice of a best vitamin moisturizer for your skin. Remdii works wonders on your skin when you travel to temperate countries during the cold, harsh winters as well. Give it a try today!

Q1 : Where can I get Remdii products?

Please refer to our official website ( for nearest stores (Clinics and Pharmacies) or contact our sales personnel Ms Tan at +6017 331 9765.

What are Calming Baby Balm and Cooling Snow Cream?

Calming Baby Balm and Cooling Snow Cream are designed to relieve itch effectively using natural-inspired ingredient active without involving the use of steroids and harsh ingredients. Both of them are suitable to use on dry and delicate sensitive skin and manage itchiness issue associated with atopic dermatitis. 

What is the difference between Calming Baby Balm and Cooling Snow Cream?

The itch relief mechanism is different. Calming Baby Balm is a smooth jelly that is rich in oils, containing oat-inspired soothing ingredient and natural α-bisabolol to relieve the itch and calm the redness of your skin. This unique formulation facilitates the skin’s natural regeneration process and prevents you from scratching in your sleep. Cooling Snow Cream is formulated with encapsulated menthol providing long lasting cooling and refreshing sensation to relieve itch instantly without causing sensitization to the delicate skin. 

How effective is the Calming Baby Balm and Cooling Snow Cream in breaking the itch-scratch-itch cycle?

Calming Baby Balm contains carefully selected active ingredient clinically proven to reduce itchiness by 65% and redness by 50% in 2 weeks based on a clinical study involving 40 subjects with visible dry skin and itching. Cooling Snow Cream contains timed-release encapsulated menthol for longer lasting cooling sensation to calm itchy and irritated skin. Subjects perceived a decrease in itching by 50% upon first single application of Cooling Snow Cream with a timed release of cooling sensation up to 10 minutes based on the questionnaire survey. 

Are Calming Baby Balm and Cooling Snow Cream suitable for patients with atopic dermatitis?

Yes. Both Calming Baby Balm and Cooling Snow Cream do not contain paraben, steroid and fragrance and are designed to reduce the clinical symptoms of itching associated with atopic dermatitis. Besides, Calming Baby Balm is suitable for babies and adults while Cooling Snow Cream is recommended for use on adults and children above 2 years of age. For best result, apply Calming Baby Balm and Cooling Snow Cream after bath to calm the itchy spots, follow up with REMDII® Sensitive Daily Intensive Moisturising Cream or REMDII® Ultra Sensitive Daily Advance Intensive Barrier Repair Cream on top to moisturise the skin. 

What is the correct procedure and direction for use of Cooling Snow Cream and Calming Baby Balm?

Use anytime as needed when skin is dry, itchy or irritated. Always wash your hand before use and do not go backwards and forwards from skin to tub to avoid contamination. 

What makes Cooling Snow Cream and Calming Baby Balm a stand out instead of a me-too itch relief product?

Cooling Snow Cream is embedded with timed release technology, based on the sub-micron spheres of encapsulated menthol. This technology modulates the release kinetics of encapsulated menthol providing an immediate and long-lasting cooling sensation for effective itch relief without causing sensitization to the skin. Calming Baby Balm is designed to be a multiple-benefits synergistic blend of soothing agent, containing a patented oat-inspired active to reduce itchiness, redness and other clinical symptoms associated with dry and sensitive skin. It inhibits the first step of the inflammatory cascade via its antioxidant properties!